7 Powerful Lessons for Leadership in ISO 9001:2015 and ISO 14001:2015
With the revised standards, there are new requirements for greater leadership involvement in the management system, which must be evident not only in the organization’s processes, but in its policies, objectives and overarching strategic direction.
Recognizing that an effective quality management system cannot be achieved without the commitment of the organization’s leadership, ISO has codified this requirement into seven broad areas.
Points to be discussed include:
- Operational awareness
For many organizations, addressing these key areas and demonstrating top management’s leadership will require a dramatic culture change. With this expanded responsibility, the entire organization will now own its success and be called upon to ensure its continuous improvement. Involvement of the entire corporate structure demands strong leadership and consistent commitment from the top levels of the organization.
John DiMaria: CSSBB, HISP, MHISP, AMBCI, is BSI’s Global Product Champion for Information Security and Business Continuity. He has 30 years of successful experience in Standards and Management System Development, including Quality Assurance, Information Systems, ISMS and Business Continuity. John is responsible for overseeing product roll-out and client/sales education. He is a product spokesperson for BSI Information Security and Business Continuity.