Crisis Management Training Course
training course helps you understand the principles and practices of incident
and crisis management. Delegates will learn how to develop and manage relevant
incident and crisis management response(s).
Crisis management and crisis management planning can protect
organizations against complete failure if/when a catastrophic disruption
happens. This course explores sudden onset and slow onset crises caused by
internal and external issues as well as methods for determining risk to use as
a basis for crisis management plans. Delegates will learn about the key
elements of crisis management, how to formulate a crisis management plan and
how to relate the plan to other continuity plans. Practical matters including
how and when to put a crisis management plan into action and determine when a
crisis is over are also covered.
This training course combines presentations as well as
individual and team activities designed to establish a practical understanding
of the elements of crisis management, enabling you to construct, deploy and
validate relevant crisis management plans.
How will I benefit?
This course will help you:
the distinction between crisis management, recovery and continuity
incident management and crisis management arrangements for your organization
incidents and organizational crises by following appropriate plans
What will I learn?
Delegates will have the knowledge to:
the type of circumstances where incident and crisis management are relevant
the key features of effective Incident and Crisis Management Plans
when Incident and Crisis Management Plans should be used and when to stand down
use of Crisis Management Plans to deal with a disaster
Delegates will have the skills to:
Incident and Crisis Management Plans relevant to their organization
and manage an incident or a crisis through the use of a Crisis Management Plan
Who should attend? Anyone involved in emergency planning and
Duration 1 day
How will I learn? Our high-impact accelerated learning
approach increases learning by improving knowledge retention and skill
application. This course is activity-based, resulting in a deeper understanding
of the material and a greater impact on job performance.
What will I gain? On completion you’ll be awarded an
internationally recognized BSI Training Academy certificate.
are no prerequisites for attending this course, however an understanding of
business impact analysis, risk and business continuity would be useful.