This course will provide delegates with a framework to implement root cause analysis and provides two commonly used methodologies to identify root cause.

How will I benefit?

• Learn how to use root cause analysis methodology and find practical steps to identify the true cause of nonconformity
• Transfer knowledge gained into operational practices which apply the process of RCA
• Implement RCA systems in your organization
• Gain real-world examples of best practice to bring back to your organization
• Delegates will be encouraged to share experiences and knowledge with other attendees to enhance learning outcomes

What will I learn?

Upon completion of this training, delegates will be able to:

• Describe the key concepts of root cause analysis (RCA)
• Explain the intent and benefits of RCA
• Describe a formal RCA process and identify the steps to implement
• Interpret key concepts of different RCA methodologies and distinguish the most appropriate methodology for different types of nonconformities
• Apply the concept of RCA methodologies to a variety of food industry nonconforming situations
• Demonstrate awareness of correct and incorrect RCA application

Who should attend?

Those involved in the problem solving activities in their organization.

Including:

• Senior management
Technical/Quality assurance
• Engineering
• Production and operations
• Purchasing and supply
• Distribution

Prerequisites

There are no specific prerequisite requirements for this course