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Dude, where’s my procedure? ISO Revisions and the Benefits of the Process Approach

There can be confusion around the 'Process Approach' and 'Procedure' terms. Here's one perspective. Do you have a Process Approach or just a collection of procedures?

With the continued emphasis on 'The Process Approach' in ISO/DIS 9001:2015 the terms 'Process' and 'Procedure' are still in our vocabulary.

  • What's the difference?
  • Why should I know the difference?
  • How can this benefit me?

What you will learn in this webinar:

  • Learn how the Process Approach can help you organize resources and activities for maximum benefit
  • Discover different types of processes that you may not have recognized
  • See how the Process Approach looks in Annex SL
  • Identify 9 ways that the Process Approach can benefit your Organization