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Connected Learning Live ISO/IEC 20000-1:2018 Lead Auditor (TPECS)

BSI Connected Learning Live is a live, online training that combines premier skills development technologies with our expert instructors to deliver an engaging, interactive learning experience to you, regardless of location. This is an ideal alternative to the typical classroom setting for quality professionals who do not have the budget or time for travel, or just prefer the convenience of attending a class without having to leave their own personal environment.

BSI’s “ISO 20000-1:2018 Lead Auditor” competency-based course teaches a general understanding of the concepts of the ISO 20000-1:2018 standard and the principles and practices of leading management systems and process audits in accordance with ISO 19011:2018, “Guidelines on Auditing Management Systems.” Experienced instructors explain the clauses of ISO 20000-1:2018 in detail and guide students through the entire audit process, from managing an audit program to reporting on audit results. Students gain necessary auditing skills through a balance of formal classroom tutorials, role-playing, group workshops, and open forum discussions.

This course comprises the following two Exemplar Global TPECS Competency Units whose outcomes are certified by Exemplar Global

·         IT- Information Technology Service Management Systems

·         AU - Management Systems Auditing

·         TL – Leading Management Systems Audit Teams

Attendees successfully completing this course receive a Certificate of Attainment for each of Exemplar Global Competency Units listed above.

Learning Objectives

You'll be able to:

·         Understand IT service management definitions, concepts, and guidelines

·         Understand the purpose of the ISO 20000 series

·         Understand the roles and responsibilities of the auditor

·         Apply ISO 19011:2018 concepts, new terminology and guidelines

·         Understand the types of risks and opportunities associated with auditing

·         Recognize the principles, practices, and types of audits

·         Conduct all phases of an audit adopting a risk based approach

·         Prepare and present effective reports

·         Understand Exemplar Global certification scheme

·         Understand the role of objectives, scope and criteria in the audit process

·         Conduct audit team selection

·         Initiate the audit and conducting opening meetings

·         Understand audit team leader responsibilities

·         Communicate effectively during the audit

·         Apply the latest auditor techniques and identify appropriate use

·         Conduct on-site activities

·         Prepare audit conclusions and conduct closing meetings

Course Materials

Students will receive a BSI Connected Learning Live comprehensive course manuals with reference materials.

Who Should Attend?

·         Individuals interested in conducting first-party, second-party, and third-party audits

·         Management Representatives

·         Information Security Officers

·         Managers

·         Security Consultants

Course Logistics

Students can connect to the class from any internet-accessible location. Chrome is preferred.

Students will require a Webcam and a Microphone. 

There are ten 3 hour sessions*, one per day. There are online exams at the end of each competency unit, which are in sessions 5, 8, and 10. Each exam is 90 minutes. Detailed exam instructions will be provided. Certificates of Attainment in each competency unit will be provided for students who are deemed "Competent" for each. Certificates of Attendance are provided to those who do not pass the competency exam(s), and students will be given the opportunity to retake the test(s).

*Session lengths could vary depending on amount of class discussion.

*****All course times shown are Eastern Time.***

Prerequisites

A prior review of the ISO 20000-1: 2018 standard and internal audit experience are suggested for this course.

Related Training

You may also be interested in attending the ISO 20000-1:2018 Implementing or Auditing training courses

Upcoming Course Dates

The venues for scheduled courses are tentative until receipt of course confirmation from BSI.

Start/End Date and Time Location Fee Enroll
  • Jul 08, 2019 9:00 AM - 12:00 PM
  • Jul 09, 2019 9:00 AM - 12:00 PM
  • Jul 10, 2019 9:00 AM - 12:00 PM
  • Jul 11, 2019 9:00 AM - 12:00 PM
  • Jul 12, 2019 9:00 AM - 12:00 PM
  • Jul 15, 2019 9:00 AM - 12:00 PM
  • Jul 16, 2019 9:00 AM - 12:00 PM
  • Jul 17, 2019 9:00 AM - 12:00 PM
  • Jul 18, 2019 9:00 AM - 12:00 PM
  • Jul 19, 2019 9:00 AM - 12:00 PM
Live OnlineUSD $2650.00Enroll
  • Sep 09, 2019 9:00 AM - 12:00 PM
  • Sep 10, 2019 9:00 AM - 12:00 PM
  • Sep 11, 2019 9:00 AM - 12:00 PM
  • Sep 12, 2019 9:00 AM - 12:00 PM
  • Sep 13, 2019 9:00 AM - 12:00 PM
  • Sep 16, 2019 9:00 AM - 12:00 PM
  • Sep 17, 2019 9:00 AM - 12:00 PM
  • Sep 18, 2019 9:00 AM - 12:00 PM
  • Sep 19, 2019 9:00 AM - 12:00 PM
  • Sep 20, 2019 9:00 AM - 12:00 PM
Live OnlineUSD $2650.00Enroll
  • Dec 09, 2019 9:00 AM - 12:00 PM
  • Dec 10, 2019 9:00 AM - 12:00 PM
  • Dec 11, 2019 9:00 AM - 12:00 PM
  • Dec 12, 2019 9:00 AM - 12:00 PM
  • Dec 13, 2019 9:00 AM - 12:00 PM
  • Dec 16, 2019 9:00 AM - 12:00 PM
  • Dec 17, 2019 9:00 AM - 12:00 PM
  • Dec 18, 2019 9:00 AM - 12:00 PM
  • Dec 19, 2019 9:00 AM - 12:00 PM
  • Dec 20, 2019 9:00 AM - 12:00 PM
Live OnlineUSD $2650.00Enroll