BSI's “ISO 9001:2015 Internal Quality Systems Auditor” competency-based course teaches the concepts of the ISO 9001:2015 standard and the principles and practices of effective internal audits in accordance with ISO 19011;2018. Experienced instructors explain the clauses of ISO 9001:2015 in detail and guide students through internal audits that are required for a quality management system based on ISO 9001:2015. Our qualified instructors will also help you to boost your audit capabilities with the latest developments of the new 19011 standard. Students gain necessary auditing skills through a balance of formal tutorials, practical role-playing, group workshops, and open forum discussions.

BSI is an Exemplar Global (formerly RABQSA) certified training provider for the modules contained in this course. Attendees successfully completing this course receive a Certificate of Attainment for these Exemplar Global knowledge competency units:

• QM - Quality Management Systems
• AU - Management Systems Auditing

New to TPECS? For more information, please see our Understanding the TPECS Course Structure.

Learning Objectives

Upon completion of this training, delegates will be able to:

• Understand quality management definitions, concepts, and guidelines
• Understand the purpose of the ISO 9000 series
• Understand the requirements of the ISO 9001:2015 standard
• Understand the roles and responsibilities of the auditor
• Apply ISO 19011:2018 concepts, new terminology and guidelines
• Understand the types of risks and opportunities associated with auditing
• Recognize the principles, practices, and types of audits
• Conduct all phases of an internal audit adopting a risk-based approach
• Prepare and present effective reports

Who should attend?

• Individuals interested in conducting, managing, or participating in first-party (internal) audits
• Management system implementation team members
• Quality Control Managers

Prerequisites

Participants will need to review the ISO 9001:2015 standard and keep it readily available for quick reference during the presentations.

Course Materials

Soft Copy: You will receive an email prior to the course with instructions on how to access the online Student Handbook, which can be viewed, downloaded or printed.

NOTE: Copies of the standards are not included in the class fee.

BSI will make reasonable efforts to have loaner copies available for use during the class, but students are encouraged to have their own copy. Soft copies of the digital loaner standard cannot be printed or downloaded.

Course Logistics

If your class is Live Online:

• Students need to connect to the class from any internet accessible location.
• Webcam and Microphone are REQUIRED.
• ALL course times shown are US EASTERN TIME.

If your class is In-person :

• You are encouraged to bring a laptop with you to class.
• Please bring a picture ID such as a driver's license, passport, or work badge to class for verification purposes.

*Session lengths could vary depending on amount of class discussion.

Full Day Classes - (Live Online and In-person) There are 3 eight hour sessions*, one per day. There are online exams at the end of each competency unit, which are in sessions 2 and 3. Exams range from is 120 -145 minutes. Detailed exam instructions will be provided. Certificates of Attainment in each competency unit will be provided for students who are deemed "Competent" for each. Certificates of Attendance are provided to those who do not pass the competency exam(s), and students will be given the opportunity to retake the test(s).

Half Day Classes - (Live Online) There are 6 four hour sessions*, one per day. There are online exams at the end of each competency unit, which are in sessions 4 and 6. Exams range from is 120 - 145 minutes. Detailed exam instructions will be provided. Certificates of Attainment in each competency unit will be provided for students who are deemed "Competent" for each. Certificates of Attendance are provided to those who do not pass the competency exam(s), and students will be given the opportunity to retake the test(s).