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Course Details

ISO for Beginners Part 2 Root Cause Analysis

Course Area

Quality Management


Available for 90 days after enrollment

Approximate Course Run Time

1 hour

Continuing Education Units


Course Fee

No charge

E-learning content is available on demand!


Course Details

Root cause analysis is the systematic method of identifying the core causes of an incident, failure, or non-conformance, so that an effective corrective action plan can be developed and implemented to prevent future like incidents.

If you have a Management System and a non-conformance has been identified, what are the next steps?  A stab in the dark at a 'fix' could do more harm than good if you fix the wrong thing. All you may do is damage the credibility of the management system and create doubts about your abilities to get results from the MS.

In this educational course you will learn how to:

Perform an effective root cause analysis

o   Who should be involved?
o   What are the steps?
o   How will I know when I've explored enough possibilities?


 Implement the 'right' Corrective Action

o   How do I determine what resources we will need?
o   Will I have to train people to do implementation?
o   What barriers can I expect?

 Assess the effectiveness of the corrective action

o   What does a 'fix' look like?
o   Can I use my previous measurements?
o   How will I know if it worked?

Live Online Classes

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Private Class

Interested in a private or customized version of this course? Request a quote.


For questions regarding any of our courses, contact us or call 1.800.217.1390.


For questions regarding any of our courses, contact us or call 1.800.217.1390

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