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Course Details

ISO For Beginners 10: Ask the Expert

Course Area

Quality Management


Available for 90 days after enrollment

Approximate Course Run Time

1 hour

Continuing Education Units


Course Fee

No charge

E-learning content is available on demand!


Course Details


Since BSI started the ISO for Beginners Series last year, more than 6,900 people have participated in our webinars to learn more about how to successfully implement and maintain a Quality Management System and meet the requirements of the standard.

During our first 9 episodes, we talked about:

  • ISO for Beginners 1: How to implement a QMS
  • ISO for Beginners 2: The 5 common mistakes when implementing a QMS
  • ISO for Beginners 3: Get ready for your first audits
  • ISO for Beginners 4: A look at risks from 4 perspectives
  • ISO for Beginners 5: Root Cause Analysis and Corrective Actions
  • ISO for Beginners 6: We are certified, now what?
  • ISO for Beginners 7: Make your audits pay
  • ISO for Beginners 8: Layered Process Audits
  • ISO for Beginners 9: Common risks associated with Quality Management

Key takeaways and learning objectives

  • Documentation can be an asset or a liability
  • Non-conformances are nuggets of gold
  • Internal audits can be carried out to create benefits, not just the tick box
  • A framework like ISO 31000 will yield more robust risk treatments

Presenter information

Host - Vanessa Zamora, Marketing Manager, BSI Group Canada

Speaker - Jim Moran MA Ed. MSP, Training Instructor, BSI Group

Live Online Classes

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For questions regarding any of our courses, contact us or call 1.800.217.1390.


For questions regarding any of our courses, contact us or call 800.217.1390 (USA) 800.862.6752 (Canada)

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