This course will give you a detailed understanding of the key terms, definitions, requirements, and guidance of ISO 37106:2021 Guidance on establishing smart city operating models for sustainable communities.

Course Aim

This course will give you an overview of the concepts and principles of ISO 37106, focused on defining a ‘smart operating model’ for cities and city authorities. Focused on supporting developing a city vision, the course will effectively dissect the core principles and process required to be able to develop smart city practices, focused on managing governance, services, data and systems across the city in an open and collaborative way. Underpinned by digital processes, smart city operating models are effectively a way to ensure that a city authority can define ways to ensure that people – ‘the citizen’ is at the heart of all city activities and functions. 

This training course is targeted to all of those involved in either establishing strategy, or supporting a strategic approach toward city leadership, all of which is required to support the impact of the future against our city requirements. Without strong leadership the implementation of a Smart City operating model fails and with this there needs to be a clear focus and processes in place to enable this to happen. 

A smart city is effectively focused on enabling a greater future for those who live, work and inhabit a city and should be part of the future requirements and vision of those who reside within it There should be a focus on resilience and change, offering support to government to enable more informed and intelligent links to services, structures and citizens. 

You’ll gain a thorough understanding of ISO 37106:2021, key terms, definitions and the ISO standardized high-level structure. You’ll learn to interpret and apply the key concepts and principles of the standard together with an awareness of other related companion guidelines in this series. 

The standard can enable city leaders to develop a strong vision for smart city operating models and support the future needs for both the cities services and its citizens. 

How will I benefit?

This course will help you:

• Identify the key requirements and benefits of implementing ISO 37106
• Develop and create a smart city operating model in line with your city or community
• Identify the gaps in the traditional operating model and address the changes required to sustain a smart city operating model
• Identify benefits and risks associated with the development of a smart city operating model

What will I learn?

You will learn about:

• The fundamentals of a smart city and how it can inform future requirements
  
• How a strategy and its enablers can inform a smart city operating model moving from a traditional one
• Some of the key benefits and challenges in enabling a smart city framework
• The cross-city delivery principles to inform task and actions to enable the smart city operating model 
• Key benefits and risks which would need to be addressed to inform city leaders 
• The development of a smart city roadmap aligned to ISO 37106 requirements

Who should attend?

Anyone involved in leadership around the planning, implementing, maintaining, supervising or auditing the development of a smart city operating model for a sustainable community. This course is also relevant to those organizations or individuals who have an interest in smart cities and sustainable communities

Duration

1 Day

How will I learn?

Our high impact accelerated learning approach increases learning by improving knowledge retention and skill application. This course is activity-based, resulting in a deeper understanding of the material and a greater impact on job performance.

What will I gain?

On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.

Prerequisites

There are no formal prerequisites, however, It would be beneficial to have read and a basic understanding of ISO 37100 and ISO 37101 before attending this course. 

Further Information

Detailed course notes provided.

Related training

ISO 37152 Smart Community Infrastructures 

Course Materials

Soft Copy: You will receive an email prior to the course with instructions on how to access the online Student Handbook, which can be viewed, downloaded or printed.

NOTE: Copies of the standards are not included in the class fee.

BSI will make reasonable efforts to have loaner copies available for use during the class, but students are encouraged to have their own copy. Soft copies of the digital loaner standard cannot be printed or downloaded.

Course Logistics

If your class is Live Online:

• Students need to connect to the class from any internet accessible location.
• Webcam and Microphone are REQUIRED.
• ALL course times shown are US EASTERN TIME.

If your class is In-person :

• You are encouraged to bring a laptop with you to class.

*Session lengths could vary depending on amount of class discussion.