Course Details

Fundamentals of Crisis Management

Student taking online training

Course Area

Risk Management

Availability

Available for 365 days after enrollment

Approximate Course Run Time

4 hours

Continuing Education Units

0.4

Course Fee

USD $400.00

E-learning content is available on demand

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Course Details

Course Description

Crisis management and crisis management planning can protect organizations against complete failure if/when a catastrophic disruption happens. This course explores sudden onset and slow onset crises caused by internal and external issues as well as methods for determining risk to use as a basis for crisis management plans. Delegates will learn about the key elements of crisis management, how to formulate a crisis management plan and how to relate the plan to other continuity plans. Practical matters including how and when to put a crisis management plan into action and determine when a crisis is over are also covered.

This training course combines presentations as well as individual and team activities designed to establish a practical understanding of the elements of crisis management, enabling you to construct, deploy and validate relevant crisis management plans.

How will I benefit?

This course will help you:

  • Give you the skills to identify the steps involved in crisis management
  • Provide you with the knowledge and skills you will need to support your crisis management approach
  • Help you to lead and motivate others during a crisis

What will I learn?

You will be able to:

  • Describe the type of circumstances where incident and crisis management are relevant
  • Explain the key features of effective Incident and Crisis Management Plans
  • Identify when Incident and Crisis Management Plans should be used and when to stand down
  • Demonstrate use of Crisis Management Plans to deal with a disaster
  • Formulate Incident and Crisis Management Plans relevant to their organization
  • Invoke and manage an incident or a crisis through the use of a Crisis Management Plan

Who should attend?

This course is suitable for individuals who are new to crisis management or those seeking a refresher.

Modules

  • Module 1: What is Crisis Management?
  • Module 2: Context, core concepts and principles
  • Module 3: Building crisis management capability
  • Module 4: Crisis management leadership and decision making
  • Module 5: Crisis communication
  • Module 6: Training, validation and learning from crisis

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Questions?

For questions regarding any of our courses, contact us or call 1.800.217.1390.

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Questions?

For questions regarding any of our courses, contact us or call 800.217.1390 (USA) 800.862.6752 (Canada)

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