Course Area
Availability
Available for 365 days after enrollment
Approximate Course Run Time
4 hours
Continuing Education Units
0.4
Course Fee
CAD $400.00
E-learning content is available on demand
Course Details
Course Description
Crisis management and crisis management planning can protect organizations against complete failure if/when a catastrophic disruption happens. This course explores sudden onset and slow onset crises caused by internal and external issues as well as methods for determining risk to use as a basis for crisis management plans. Delegates will learn about the key elements of crisis management, how to formulate a crisis management plan and how to relate the plan to other continuity plans. Practical matters including how and when to put a crisis management plan into action and determine when a crisis is over are also covered.
This training course combines presentations as well as individual and team activities designed to establish a practical understanding of the elements of crisis management, enabling you to construct, deploy and validate relevant crisis management plans.
How will I benefit?
This course will help you:
- Give you the skills to identify the steps involved in crisis management
- Provide you with the knowledge and skills you will need to support your crisis management approach
- Help you to lead and motivate others during a crisis
What will I learn?
You will be able to:
- Describe the type of circumstances where incident and crisis management are relevant
- Explain the key features of effective Incident and Crisis Management Plans
- Identify when Incident and Crisis Management Plans should be used and when to stand down
- Demonstrate use of Crisis Management Plans to deal with a disaster
- Formulate Incident and Crisis Management Plans relevant to their organization
- Invoke and manage an incident or a crisis through the use of a Crisis Management Plan
Who should attend?
This course is suitable for individuals who are new to crisis management or those seeking a refresher.
Modules
- Module 1: What is Crisis Management?
- Module 2: Context, core concepts and principles
- Module 3: Building crisis management capability
- Module 4: Crisis management leadership and decision making
- Module 5: Crisis communication
- Module 6: Training, validation and learning from crisis