Course aim

The aim of this course is to build foundational awareness and practical skills for using AI effectively, ethically, and safely in your daily work. You will gain a clear understanding of AI types, its relevance to your role, and how it aligns with organizational strategy. The course will help you develop a shared language across teams, recognize opportunities and risks, and integrate AI tools into your workflow with confidence. You’ll also learn to evaluate AI outputs, manage data responsibly, identify bias, and uphold ethical and legal standards in AI use.

Course description

This course will provide you with a foundational awareness of AI, its types, and its importance to employees. It explains AI beyond the hype, clarifies its connection to your daily work, and helps build a shared language across teams.

You’ll learn how to confidently use AI tools in your day-to-day role, from writing and planning to decision-making and communication. The course includes hands-on guidance for writing effective prompts, evaluating AI outputs, and spotting opportunities to simplify tasks. It also covers key risks around ethics, bias, and data protection, giving you the confidence to use AI safely and responsibly at work.

This course consists of three modules:

1. Introduction to AI in the workplace
2. Using AI Effectively
3. Responsible Use, Ethics, & Data

How will I benefit?

By completing this course, you will:

• Understand what AI is beyond the hype and how it connects to your work
• Develop a shared language across teams to support collaboration · Gain practical skills to use everyday AI tools effectively and safely
• Spot opportunities to simplify and improve tasks using AI
• Recognize the limits and risks of AI tools in different roles
• Understand your ethical responsibilities when using AI
• Learn how to comply with key data protection laws Identify and respond appropriately to common risks, including bias and personal data concerns

What will I learn?

Upon completion of this course, you will be able to:

• Define core AI terms and explain how AI connects to your role
• Recognize both the opportunities and risks of using AI
• Use a shared language when discussing AI across different teams
• Apply ethical principles and understand your responsibilities when using AI
• Identify and manage personal data risks
• Detect bias and misinformation in AI outputs
• Escalate concerns or incidents appropriately

Who should attend?

This course is ideal for anyone looking to improve their understanding of AI and how it affects their day-to-day work. Whether you’re an employee, team leader, or manager, you’ll gain confidence in recognizing AI use, understanding key risks, and using AI tools responsibly.

This course is ideal for all employees who want to build practical AI knowledge and confidence. Whether you're already using AI tools or just starting out, the bundle will help you understand what AI is, how it applies to your role, and how to use it effectively and responsibly.

It’s suitable for individuals, teams, and organizations looking to boost digital skills and embed safe, ethical, and consistent AI use across the workplace.

What will I gain?

On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.

Prerequisites

There are no formal prerequisites. Participants may wish to complete the AI Awareness On-demand course prior to attending this training course for a basic understanding of AI.

Further information

Benefits of On-demand for the individual:

• Convenient - Courses are available 24/7 and you can learn at any time and from any place that suits you – you just need an internet connection
• Learning pace - You can learn as fast or as slowly as you want to. You can also take breaks at any time in the course and pick up where you left off when you are ready to continue
• Information retention - During the access period, you can go back and repeat parts or all the course to refresh and reinforce what you have learned
• High-quality materials - Developed by top subject matter experts, course content is both detailed and engaging, with explanations, activities, and knowledge checks to enhance your learning

Related training

The following training is recommended:

• ISO/IEC 42001:2023 Artificial Intelligence Awareness On-demand Training Course
• ISO/IEC 42001:2023 Artificial Intelligence Management System Requirements Training Course
• ISO/IEC 42001:2023 Artificial Intelligence Management System Implementation Training Course
• ISO/IEC 42001:2023 Artificial Intelligence Management System Lead Implementer Training Course
• ISO/IEC 42001:2023 Artificial Intelligence Management System Internal Auditor Training Course
• ISO/IEC 42001:2023 Artificial Intelligence Management System Lead Auditor Training Course

Modules

• BSI AI Literacy Module: Introduction to AI in the workplace
• BSI AI Literacy Module: Using AI effectively in your role
• BSI AI Literacy Module: Responsible use, ethics and data