Course aim

Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2026 and how the standard can help your organization to better meet customer needs.

Course description

In today’s fast-paced environment, customers are more demanding, and competition is more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance, increase customer satisfaction, and gain a competitive edge.

Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2026, key terms, definitions, new requirements, and the ISO-standardized Harmonized Structure. You’ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.

On-demand - training that’s even more flexible

If you need to understand the requirements of this management system standard and are confident enough not to need tutor-led training, this online, self-paced course offers you complete flexibility.

You can study in your own time when it suits you, and you can access the course from any internet-enabled device 24/7.

How will I benefit?

This course will help you:

• Identify the key requirements and benefits of ISO 9001:2026
• Manage quality and drive continual improvement
• Take steps to ensure that quality is at the heart of your organization
• Attract and retain customers by meeting their current and future needs better.

What will I learn?

Upon completion of this training, delegates will be able to explain:

• The history and development of ISO 9001
• What is a Quality Management System (QMS)?
• The benefits of a QMS
• The terms and definitions used
• Key concepts, principles, and structure
• The main requirements of ISO 9001:2026

Who should attend?

Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2026 QMS.

How will I learn?

This is an online, interactive eLearning course. Learning is self-study and you can progress at your own pace. You will have access to the course for 12 months.

What will I gain?

On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.

Prerequisites

There are no formal prerequisites; it will be useful for delegates to read the standard before attending the course.

A copy of ISO 9001:2026 is required to successfully complete the activities within this course.

Further information

This on-demand course covers the same content as our tutor-led classroom or virtual training course and is ideal if you need a refresh or cannot attend the tutor-led training. As part of your on-demand experience, you’ll receive downloadable course notes to support and reinforce your learning.

To benefit from the expertise of a tutor and interaction with other delegates, choose the virtual online or classroom version of this course.

Related training

The Requirements course is an essential foundation for our Implementation and Internal or Lead Auditor courses. It also forms the first step of the BSI Internal or Lead Auditor qualification pathways.

Modules

• Module 1
• Module 2
• Module 3
• Module 4
• Module 5
• Module 6