Learning Marketplace

Performance Management for Users

The BSI - Entropy® Software “Performance Management for Users” course, provides participants with the skills and knowledge required to successfully record and manage performance data within the Entropy Software - from creating monitoring records and capturing associated data through to establishing Key Performance Indicators (KPIs) and tracking performance using scorecards. This course reviews performance reporting in relation to defined metrics or targets ensuring that participants can create consistent KPIs that are comparable and meaningful across an organization's sites, regions or entire business.

The course explains the principles and practices of Performance Management within the Entropy Software and provides practical exercises based on typical business scenarios.

Learning Objectives

Upon completion of this course, participants will be fully proficient with all aspects of the Performance Management workflow and will be able to:

  • Understand the principles of performance management within the Entropy Software
  • Create monitoring records to record and manage both numerical and textual performance data
  • Ensure data integrity by setting limits and validation type
  • Create KPI's using monitoring records or statistical data derived from tools within the system
  • Generate detailed or graphical reports and scorecards to monitor performance

Who Should Attend

Entropy Software system users who require a detailed understanding of the Performance Management workflow.


A general background in performance management and a basic proficiency with the user interface of the Entropy Software is recommended.

Course Logistics

There is a 30 minute open book test at the end of the course. Certificates of achievement are provided for students who exceed 80% on the test. All participants will receive certificates of attendance.

Student : Instructor Ratio – 10:1