BSI's "ISO 9001:2015 Requirements" competency-based course teaches a general understanding of the concepts of the ISO 9001:2015 standard and how the requirements impact the day-to-day operations of organizations in any industry. An experienced instructor will explain the clauses in detail, teach the Quality Management Principles, and cover auditing of the requirements for the standard. Students learn by participating in group exercises, case studies, and in-depth discussions.

BSI is an Exemplar Global (formerly RABQSA) certified training provider. Attendees successfully completing this course receive a Certificate of Attainment for the Exemplar Global knowledge competency unit below:

• QM - Quality Management Systems

New to TPECS? For more information, please see our Understanding the TPECS Course Structure page.

Learning Objectives

Upon completion of this training, students will be able to:

• Understand quality management definitions, concepts, and guidelines
• Understand the purpose of the ISO 9000 series
• Understand the requirements of the ISO 9001:2015 standard
• Understand the roles and responsibilities of the auditor
• Apply ISO 19011 definitions, concepts, and guidelines
• Recognize the principles, practices, and types of audits
• Conduct all phases of an internal audit
• Prepare and present effective reports

Who should attend?

• Any individual requiring a working knowledge and understanding of ISO 9001 standard
• Quality Professionals/Consultants
• Presidents/Vice Presidents/CEOs
• ISO Coordinators/Management Representatives
• Engineers
• Supervisors
• Laboratory quality professionals
• Accredited auditors requiring the competency to audit Quality Management Systems

Prerequisites

Participants will need to review the ISO 9001:2015 standard and keep it readily available for quick reference during the presentations.

Course Materials

Soft Copy: You will receive an email prior to the course with instructions on how to access the online Student Handbook, which can be viewed, downloaded or printed.

NOTE: Copies of the standards are not included in the class fee.

BSI will make reasonable efforts to have loaner copies available for use during the class, but students are encouraged to have their own copy. Soft copies of the digital loaner standard cannot be printed or downloaded.

Course Logistics

If your class is Live Online:

• Students need to connect to the class from any internet accessible location.
• Webcam and Microphone are REQUIRED.
• ALL course times shown are US EASTERN TIME.

If your class is In-person:

• You are encouraged to bring a laptop with you to class.
• Please bring a picture ID such as a driver's license, passport, or work badge to class for verification purposes.

*Session lengths could vary depending on amount of class discussion.

Full Day Classes - (Live Online and In-person) There are 2 eight hour sessions*, one per day. There is an online exam at the end of the competency unit, which is in session 2. Exam range is 145 minutes. Detailed exam instructions will be provided. A Certificate of Attainment at the end of the competency unit will be provided for students who are deemed "Competent". A Certificate of Attendance will be provided to those who do not pass the competency exam, and students will be given the opportunity to retake the test(s).

Half Day Classes - (Live Online) There are 4 four hour sessions*, one per day. There is an online exam at the end of the competency unit, which is in session 4. Exam range is 145 minutes. Detailed exam instructions will be provided. A Certificate of Attainment at the end of the competency unit will be provided for students who are deemed "Competent". A Certificate of Attendance will be provided to those who do not pass the competency exam, and students will be given the opportunity to retake the test(s).