Help and FAQs
If you do not already have a username and password in the BSI Learning Marketplace, you can create your own profile by clicking on Login and on the login window, click on “create a new profile”. Follow instructions on that page.
Note: If you have received notifications from the BSI Learning Marketplace or are currently enrolled in a training course, you already have a profile. To set or reset your password, click on Login and on the login window, click on “forgot password”.
BSI students have the option to generate a PDF version of their certificate after their training results have been processed. To do so, login to the BSI Learning Marketplace, navigate to the “My Courses” page under the “My BSI” menu, and click on “View Certificate” for the course. Alternatively, you can also go to “My Certificates”.
Note: The use of third party PDF readers may corrupt the certificate when users attempt to generate or open the file. It is strongly advised that all students download and use Adobe Reader, prior to generating a certificate on the Learning Marketplace. To download and install Adobe Reader click this link: https://get.adobe.com/reader/.
If you have any additional questions not covered by this Help/FAQ section, please contact us at via one of the methods listed on the Contact BSI page.