Knowledge Management for Administrators
The BSI - Entropy® Software “Knowledge Management for
Administrators” course, provides participants with the skills and knowledge
required to successfully administer all aspects of the Knowledge Management workflow -
from drafting and publishing policies, procedures and safe work instructions to creating
and configuring categories and roles in order to assign responsibilities and track
training requirements. This workflow ensures that participants have instant access to
all the information that they require in order succeed in their organizations.
The course explains the principles and practices of knowledge management within the
Entropy Software® and provides practical examples based on typical business
Upon completion of this course, participants will be fully proficient with all aspects
of the Knowledge Management workflow and will be able to:
- Understand the principles of knowledge management within the Entropy Software®
- Create and configure categories for controlled documents
- Create, review, approve and publish controlled documents
- Administer the corporate portal
Administer the resources library for key corporate documents including
questions & answers, best practice and corporate guidance
Assign documents to users as part of their training requirements and
Who Should Attend
Entropy Software system users who require a detailed understanding of the configurable
aspects of the Knowledge Management workflow.
A general background in knowledge management and a strong proficiency with the user
interface of the Entropy Software is recommended.
There is a 30 minute open book test at the end of the course. Certificates of
achievement are provided for students who exceed 80% on the test. All participants
will receive certificates of attendance.