Learning Marketplace

From CAPA to Risk Management and Resilience

With the advent of the new structured approach to the updated and upcoming revisions of several ISO standards, a process-based, threat analysis methodology will be required to meet this new shift in requirements.

Preventive Action has now become “Actions to address risks and opportunities.” Previously, Preventive Action seemed only to be a result of some corrective action or the process itself. This shift has changed the mindset and put Preventive Action in the proper perspective.

How does this approach translate to real-life situations? What are some of the field- tested best practices and technology that can facilitate this culture change and ensure the focus is on mitigating risk, driving continual improvement and improving customer satisfaction?

Find the answers to these questions and much more during Season II of our popular series on Corrective and Preventive Action.

From CAPA to Risk Management and Resilience: Explaining the history and transition to risk-based thinking and how that ties into preventive action. In this module, we go through the Corrective Action and Risk at a high level.

Who Should Attend?

  • Risk Managers
  • Assurance professionals
  • Regulatory/compliance professionals
  • Executive management


John DiMaria is the ISO Product Manager for BSI Group America Inc. He has 28 years of successful experience in Management System Development, including Information Systems, and Quality Assurance. John is responsible for overseeing, product roll-out, and client/sales education. He is a product spokesperson for BSI Group America, Inc. regarding all product standards covering Risk, Quality, Sustainability and Regulatory Compliance.