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10 Tips to Simplify your ISO Management System

Simplify your procedures/processes/workflows – more efficiency, more effectiveness, increased productivity

We all want our ISO management systems to be used effectively by our employees. But if they're too complicated or hard to follow, this may become frustrating for employees. This invariably leads to non-conformances during Internal and External audits. This is no fun for anyone and creates hours doing corrective actions, which must be done in order to maintain the integrity of the system.

In this webinar, we'll take a look at 10 'rules' for how to simplify a process in your organization that, over the years, may have grown complicated.

We’ll show how these 10 rules will add real value to your system and make it more efficient, leading to increased performance, continual improvement, and customer satisfaction.

In 1998, Edward de Bono, the world's leading authority on Creative Thinking, released a book called 'Simplicity'. This webinar will explain his approach and apply it to management systems, so you can use it in your next Continual Improvement project to simplify processes and create more efficiency in your organization.

We'll take a look at how you can apply de Bono's approach to simplify an ISO management system process:

How to create the environment to begin simplifying a process

  • Put a high value on simplicity
  • Find a reason and be determined simplify a process

How to create a design for simplicity

  • Understand the 'as is'
  • Design alternatives
  • Find extraneous elements to discard
  • Be prepared to 'start over'

Manage the simplification project

  • Use 'concepts'
  • Break a 'big thing' into smaller pieces
  • Find 'trade-offs'
  • Identify who will benefit from simplifying a process


Jim Moran, MA Ed., President, The learning Alliance Inc., has been a business educator since 1977. He has written articles for a number of business publications, radio shows and hosted “How’s Business?” a TV talk show.

Jim has developed, designed and delivered training courses for Fortune 500 companies, the Federal government and Provincial governments. Since 1992, he has implemented more than 20 ISO Management Systems for ISO 9001, ISO 14001, ISO 17025 and integrated systems that include more than 1 set of requirements. His training courses have included additional Standards – ISO 15189 (Medical Labs) and OHSAS 18001 – Health and Safety. Currently, he is working with BSI exploring the feasibility of courses for ISO15489 – Information and documentation – records management.